Terms of service

This website is operated by Casanova Co., Ltd. (hereinafter referred to as "the Company"). The Company has established the following terms of use (hereinafter referred to as "these Terms") for the services on this website (hereinafter referred to as "the Services"). Please read these Terms carefully before using the Services.

Chapter 1 General Provisions

Article 1 Scope and Amendments of these Terms and Conditions
These Terms of Service govern the use of this service across all websites operated by our company.
These Terms and Conditions apply to all users (as defined in Article 3) regarding the use of this service. Users may not use this service unless they agree to these Terms and Conditions.
We may, from time to time, modify all or part of these Terms of Service without obtaining prior consent from users by posting the changes on the website or by notifying users through email or other methods that we deem appropriate.
If any part of these Terms of Service is amended, the amended terms will apply to the use of this service, and users shall abide only by the amended terms.

Article 2 Use of this Service
Users shall use this service in accordance with laws, regulations, notices, and these Terms of Service, as well as the Privacy Policy, HELP, etc. separately established by the Company.

Chapter 2 Users

Article 3 Definition of User
In these Terms and Conditions, "User" refers to any person who searches, views, or uses the images, text, designs, logos, videos, programs, ideas, information, etc. (hereinafter collectively referred to as "Content") provided by our company through this service, after fully understanding and accepting the contents of these Terms and Conditions.

Chapter 3 Members

Article 4 Members
In these Terms and Conditions, "Member" refers collectively to any user who has fully understood and accepted the contents of these Terms and Conditions, applied for membership registration in accordance with the procedures prescribed by the Company, and whose application has been approved by the Company.

Article 5 Member Registration
Those wishing to register as members should apply for membership through the membership registration page of this service, following the procedures prescribed by our company.
If we approve an application from someone wishing to register as a member, we will send a registration confirmation email, and the applicant will be registered as a member once they receive the email. However, we will not approve the registration if any of the following conditions apply.
(1) If it is discovered that the applicant for membership registration has previously violated any terms and conditions (including, but not limited to, these Terms and Conditions) relating to any service provided by the Company, and has had their membership registration revoked or otherwise taken disciplinary action.
(2) If it is discovered that the application of a person who wishes to register as a member contains false information.
(3) If it is discovered that the applicant for membership registration has, without justifiable reason, previously delayed payment of fees or other obligations, failed to receive goods for an extended period, refused returns or exchanges, failed to respond to communications for an extended period, or otherwise defaulted on any services provided by the Company.
(4) If it is discovered that you have previously engaged in any of the acts prohibited in Article 18 (Prohibited Actions) of these Terms and Conditions
(5) In any other case in which we reasonably determine that approving the registration would be inappropriate for the operation and management of this service.

Article 6 Changes to Registration Details
Members must provide the Company with true and accurate information upon registration, and if any changes occur to all or part of the information registered with the Company, they must promptly update their registration details using the method separately specified by the Company. The Company shall not be liable for any damages incurred by members due to their failure to update their registration in a timely manner.

Article 7 Suspension of use of this service and cancellation of membership registration
If a member falls under any of the following categories, we may, without prior notice, suspend the member's use of the Service, cancel their membership registration, or take any other measures we deem appropriate. We shall not be liable for any disadvantages or damages incurred by the member as a result of measures taken by us pursuant to this article.
(1) If it is discovered that the user has previously been subject to disciplinary action, such as cancellation of membership registration, for violating the terms and conditions of any service provided by our company.
(2) If it is discovered that the registered information contains false information
(3) If it is discovered that in the past, with respect to any service provided by our company, there has been a delay in payment of fees or other obligations without justifiable reason, inability to receive goods or other items for an extended period, refusal to return or exchange items, failure to respond to communications for an extended period, or other breach of contract.
(4) If it is discovered that you have previously engaged in any of the acts prohibited in Article 18 (Prohibited Actions) of these Terms and Conditions
(5) If a member dies or is placed under guardianship, conservatorship, or assistance,
(6) If we determine that a party is an anti-social force, or is cooperating with or involved in the maintenance, operation, or management of an anti-social force through funding or other means, or is otherwise having any interaction or involvement with an anti-social force.
(7) When we determine that it is necessary for the operation and maintenance of this service.
(8) Any violation of any other terms and conditions set forth by the Company (including, but not limited to, these Terms and Conditions)

Article 8 Withdrawal Procedures
Members may withdraw at any time by following the procedures prescribed by the Company. Membership will be terminated when the Company receives a withdrawal request from the member.

Article 9 Management of User ID and Password
Each member shall possess one user ID.
Members are responsible for strictly managing and safeguarding the user ID and password they set themselves during registration.
Members shall not allow third parties to use, transfer, sell, assign, lend, disclose, or leak their user ID and password without our prior consent.
If a member discovers that their user ID or password is being used fraudulently by a third party, they must immediately contact the company.
Members are solely responsible for any damages resulting from insufficient management of their user ID or password, errors or negligence in use, or unauthorized use by a third party, and the Company shall not be liable in any way.
If a member forgets their user ID or password, they must notify the company and follow the company's instructions. Furthermore, any use of this service made using the user ID and corresponding password will be considered to have been made by the member themselves.

Article 10 Use of Personal Information
Any personal information of members that we obtain in connection with the use of this service will be handled in accordance with our separately established "Privacy Policy".

Chapter 4: Purchasing Products

Article 11 Purchase of Goods
Members can use this service to purchase products and other items from our company.
If a member wishes to purchase goods or services, they shall apply for the purchase or use of those goods or services in accordance with the method separately specified by the Company.
Following the application in the preceding paragraph, a sales contract for the relevant goods will be concluded between the member and our company when the member clicks the button to confirm the delivery address, order details, etc. entered and registered by the member, and subsequently receives an email from our company confirming the order details.
If a sales contract is concluded, we will only accept order cancellations if the member contacts us by 5 PM on the day the order was placed. However, cancellations after 5 PM on the day the order was placed are not possible.
Members may not return or exchange products after receiving them. Furthermore, even if a member wishes to return or exchange a product after receiving it, we are not obligated to refund the product price, handling fees, or shipping costs paid by the member. However, this does not apply if we receive notification of default from the member's designated credit card company.
Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate conduct in connection with the use of this service, we may cancel, terminate, or take other appropriate measures regarding the sales contract.

Article 12 Payment Method
The total payment amount for goods and services will be the sum of the purchase price of the goods and services, including consumption tax, and any applicable handling fees and shipping costs.
Payment for goods and services purchased through this service is limited to payment by credit card in the member's own name or by other payment methods separately approved by our company.
If payment is made by credit card, the member shall comply with the terms and conditions separately agreed upon between the member and the credit card company. In the event of any dispute arising between the member and the credit card company in connection with the use of the credit card, the member and the credit card company shall be responsible for resolving the dispute themselves.
Special provisions regarding fraudulent use of credit cards
In response to the recent increase in credit card fraud, we have decided to implement the following special terms and conditions for some of our customers who have placed orders.
• Credit card
These Terms of Use govern the terms and conditions for using the online shop provided by CASANOVA vintage on this website. Registered users are required to use this service in accordance with these Terms.

Article 1 (Application)
These Terms and Conditions shall apply to all relationships between the user and our company regarding the use of this service.
In addition to these Terms of Service, our company may establish various rules and regulations (hereinafter referred to as "Individual Provisions") regarding the use of this service. Regardless of their name, these Individual Provisions shall constitute a part of these Terms of Service.
In the event of any conflict between the provisions of these Terms and Conditions and the provisions of the individual provisions mentioned in the preceding paragraph, the provisions of the individual provisions shall prevail unless otherwise specifically provided in the individual provisions.

Article 2 (User Registration)
In this service, registration is completed when the prospective user agrees to these terms and conditions, applies for registration using the method specified by our company, and our company notifies the prospective user of our approval.
Our company may refuse to approve an application for user registration if we determine that the applicant falls under any of the following circumstances, and we shall have no obligation to disclose the reasons for such refusal.
If you provide false information when applying for user registration
If the application is from someone who has previously violated these terms and conditions.
In addition, if we determine that your registration is inappropriate

Article 3 (Management of User ID and Password)
Users are responsible for managing their own user ID and password for this service.
Users may not, under any circumstances, transfer, lend, or share their user ID and password with any third party. We will consider any login using a user ID and password combination that matches the registered information to be made by the user who registered that user ID.
Except in cases of intentional misconduct or gross negligence on our part, we shall not be liable for any damages resulting from the use of your user ID and password by a third party.

Article 4 (Sales Contract)
In this service, a sales contract is concluded when a user submits a purchase application to our company and our company notifies the user that we have accepted the application. Ownership of the product will transfer to the user when our company hands over the product to the delivery company.
Our company may terminate the sales contract described in the preceding paragraph without prior notice to the user if the user falls under any of the following circumstances:
If a user violates these terms and conditions
If delivery of the product cannot be completed due to an unknown delivery address or prolonged absence.
In any other case where we determine that the relationship of trust between our company and the user has been damaged.
Payment methods, shipping methods, cancellation procedures for purchase orders, and return procedures related to this service will be determined separately by our company.

Article 5 (Intellectual Property Rights)
The copyrights and other intellectual property rights to product photos and other content (hereinafter referred to as "Content") provided through this service belong to our company and other legitimate rights holders such as content providers, and users may not reproduce, reprint, modify, or otherwise make secondary use of them without permission.

Article 6 (Prohibited matters)
Users shall not engage in the following actions when using this service:

Acts that violate laws or public order and morals
Acts related to criminal activity
Any act that infringes on copyrights, trademarks, or other intellectual property rights included in this service.
Actions that disrupt or interfere with the functionality of our servers or network.
Commercial use of information obtained through this service
Actions that may interfere with the operation of our services
Unauthorized access or attempts to do so
The act of collecting or storing personal information of other users.
Acts of impersonating other users
Any act that directly or indirectly provides benefits to antisocial forces in connection with our services.
Other actions that we deem inappropriate

Article 7 (Suspension of the Provision of the Service, etc.)
If we determine that any of the following circumstances exist, we may suspend or interrupt the provision of all or part of this service without prior notice to the user.
When performing maintenance, inspection, or updates to the computer system related to this service.
In the event that it becomes difficult to provide this service due to force majeure such as earthquakes, lightning strikes, fires, power outages, or other natural disasters,
If a computer or communication line, etc., is shut down due to an accident
In addition, if we determine that it is difficult to provide this service
Our company shall not be liable for any disadvantages or damages suffered by users or third parties as a result of the suspension or interruption of the provision of this service, regardless of the reason.

Article 8 (Restrictions on Use and Deregistration)
Our company may, without prior notice, restrict a user's use of all or part of this service, or cancel their registration as a user, if any of the following conditions apply:
If you violate any provision of these Terms and Conditions
If it is discovered that there are false facts in the registration information
If the credit card registered by the user as a payment method is suspended
In the event of default on payment obligations such as fees
If we do not receive a response from you within a certain period of time after contacting you,
If this service is not used for a certain period of time since the last use...
In addition, if we determine that your use of this service is inappropriate
We shall not be liable for any damages incurred by the user as a result of any actions taken by us pursuant to this clause.

Article 9 (Withdrawal)
Users may withdraw from this service by following the prescribed withdrawal procedure.

Article 10 (Disclaimer of Warranties and Limitation of Liability)
We do not guarantee that this service is free from factual or legal defects (including defects, errors, bugs, and infringements of rights related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, etc.).
Our company shall not be liable for any damages incurred by users as a result of this service. However, if the contract between our company and the user regarding this service (including these Terms and Conditions) constitutes a consumer contract as defined in the Consumer Contract Act, this disclaimer shall not apply. Even in this case, however, our company shall not be liable for any damages incurred by the user due to our breach of contract or tort (excluding gross negligence) arising from special circumstances (including cases where our company or the user foresaw or could have foreseen the occurrence of such damages).
Our company assumes no responsibility whatsoever for any transactions, communications, or disputes that may arise between users or third parties in connection with this service.

Article 11 (Changes to Service Content, etc.)
Our company may change the content of this service or discontinue providing this service without notifying users, and shall not be liable for any damages incurred by users as a result.

Article 12 (Changes to Terms of Use)
We reserve the right to modify these Terms of Service at any time without prior notice to users if we deem it necessary.If a user begins using the service after these Terms of Service have been amended, that user will be deemed to have agreed to the amended Terms of Service.

Article 13 (Handling of Personal Information)
We will handle personal information obtained through the use of this service appropriately in accordance with our "Privacy Policy".

Article 14 (Notice or Contact)
Notifications or communications between the user and our company shall be conducted in accordance with the methods specified by our company. Unless the user submits a change notification in accordance with the method separately specified by our company, we will consider the currently registered contact information to be valid and will send notifications or communications to that contact information, and these will be deemed to have reached the user at the time of transmission.

Article 15 (Prohibition of Transfer of Rights and Obligations)
Users may not assign or pledge to any third party their status under the User Agreement or any rights or obligations under these Terms and Conditions without our prior written consent.

Article 16 (Governing Law and Jurisdiction)
These Terms and Conditions shall be interpreted in accordance with Japanese law. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods shall not apply to this service.
In the event of any dispute arising in connection with this service, the court having jurisdiction over the location of our head office shall be the exclusive court of jurisdiction.