About shipping and returns

• Free shipping on all items

• Sagawa Express (Domestic Shipping)
• EMS/DHL (International Shipping)

• Credit card: Orders will be shipped within 3 business days of order confirmation.
• Bank transfer (prepayment): We will ship within 3 business days after confirming your payment.

• Import duties and taxes will be charged once the goods reach their destination country and import duties must be paid by the recipient. Since customs policies vary from country to country, please contact your local customs office if you have any questions.

• Due to international export regulations and related laws, shipments to Russia are currently suspended.

As all items sold in our store are one-of-a-kind, and to prevent fraudulent exchanges, we generally do not accept returns.

Please be sure to check the product upon arrival.
If you receive a defective product or the wrong item, please contact us by email or phone within two days of receiving the product. We will promptly arrange for a return or exchange.

*This offer is only valid for unused items.

Please note that we do not accept returns or exchanges for reasons such as "the product does not match the image" or other reasons solely attributable to the customer.